InfoShare, CSI's browser-based system integrates case management with document management, word processing, image storage and screening into a single integrated solution utilizing a workflow design providing a greater ability to manage data and cases in Prosecutor, Court, Public Defender and Sheriff Office systems.

Designed with Microsoft N-tier .NET architecture, this advanced programming model utilizes smart client technologies and Extensible Markup Language (XML) Web services. This Framework simplifies the deployment and operation of enterprise solutions and access to applications within a secure Internet or LAN environment. It also enables CSI to offer significant cost saving and performance enhancements compared to traditional legacy systems or mainframe applications. Built-in management reporting tools provide the capacity to process and disseminate information statistics for the entire agency.

• Client Recommendations

  CSI understands that a great product would not succeed in today's market without very good customer relationships. It is this understanding that pushes CSI to strive for nothing less than excellence in service to our customers.

  We are in frequent contact with the very busy administrators in government agencies, and we know that a rapid response to their service requests and inquiries is an essential component of our support. Our Project Managers team with agency personnel to ensure that the applications meet user demand and actually help them do their jobs more efficiently. Our client conversations often lead to new features and functions development of our case management systems.

• Organization Improvement

  We not only provide an easy to use case management system – we make it work in and for your organization. Before an installation is scheduled, our Project Managers visit and get to know the organization, the workflow and important information needs. We understand that different personnel have different uses of a case management system - so we try to make sure that everyone can use it and get some valuable service and/or information from the application.

  We consult with the management and the users at each agency to ensure that the design is right going in - not when the system is already launched.

• Cost Savings

  CSI has worked with government agencies since 1990 and has built its business on successfully designing systems that run proficiently with lower start-up and maintenance costs than many other case management systems. We understand that agencies are on fixed budgets and are looking for value and savings in their acquisitions.

  Our web-based case management solutions, built on Microsoft technology and using Microsoft tools, allow CSI to carefully tailor a solution for each agency and run on a network already in place or with minimal additional equipment. Our maintenance plans provide prompt and attentive service that assists the IT and/or administrative staff in direct support to users.

• Our Experience

   

   

  CSI has been providing criminal case management systems to County Prosecutors for more than 10 years. Our expertise in this area has led to projects with state agencies. As our client list has grown, so has our staff. Recent additions to the CSI staff are "early retirees" from law enforcement and court offices who bring a wealth of operations experience and permit us to speak the language of our clients as we design and develop systems for them.

  With the addition of the highly qualified technical staff, we are able to combine the operations experience with state of the art technical knowledge to produce applications that can accommodate the latest technical developments.